Question 1

What types of tour packages does WeGoMap offer?

Accepted Answer

WeGoMap offers a wide variety of packages including romantic honeymoon tours, family vacations, adventure treks, wellness retreats, and group tours. Each package is customized to suit your preferences and budget.

Question 2

What is the minimum group size for a tour?

Accepted Answer

We cater to solo travellers, couples, families, and large groups. There is no minimum group size — we handle everything from honeymoon couples to corporate groups of 100+.

Question 3

How far in advance should I book?

Accepted Answer

We recommend booking at least 2–4 weeks in advance, especially during peak seasons (October–March for Kerala). For international packages or large groups, 4–8 weeks' notice is ideal to ensure availability.

Question 4

How do I book a tour package with Wegomap?

Accepted Answer

You can book a tour package by browsing our website and clicking "Enquire Now" on any package. Our team will get in touch within 24 hours to confirm your booking and customise the itinerary based on your preferences.

Question 5

Can I customise my tour package?

Accepted Answer

Absolutely! All our packages are fully customisable. You can choose your preferred destinations, duration, accommodation type, and activities. Just reach out to us and we'll craft a personalised itinerary just for you.

Question 6

Is WeGoMap able to customize tour packages?

Accepted Answer

Yes, WeGoMap specializes in creating fully customized tour packages tailored to your budget and interests. Whether it's a family trip, honeymoon, or corporate outing, they can plan it all.

Question 7

Does WeGoMap offer international tour packages?

Accepted Answer

WeGoMap covers both domestic and international destinations. Contact their team directly to explore available options for your preferred destination.

Question 8

How do I book a tour with WeGoMap?

Accepted Answer

You can book a tour by visiting their website at wegomap.com, calling their office, or visiting them directly at their Kochi location. Their team will guide you through the entire booking process.

Question 9

What is your cancellation policy?

Accepted Answer

Cancellations made 30+ days before the travel date receive a full refund (minus processing fees). Cancellations 15–30 days before attract a 25% charge. Cancellations within 15 days are non-refundable. Please review our Refund Policy for complete details.

Question 10

What happens if Wegomap has to cancel my trip?

Accepted Answer

In the rare event that we need to cancel a trip (due to natural disasters, political unrest, or other unforeseen circumstances), you will receive a full refund or the option to reschedule at no extra cost.

Question 11

How long does a refund take?

Accepted Answer

Refunds are processed within 7–10 business days of the cancellation confirmation. The amount will be returned to your original payment method.

Question 12

Do you provide airport pick-up and drop-off?

Accepted Answer

Yes, airport transfers are included in most of our packages. Our driver will be at the airport to receive you on arrival. Any additional private transfers can be arranged on request.

Question 13

Is travel insurance included?

Accepted Answer

Travel insurance is not included by default but we strongly recommend it. We can advise on suitable travel insurance plans for domestic and international trips.

Question 14

What types of accommodation do you offer?

Accepted Answer

We offer a range from budget guesthouses and homestays to 3-star, 4-star, and 5-star luxury hotels and resorts. Houseboat stays in Alleppey and jungle lodges in Thekkady are among our most popular options.

Question 15

Are flights included in your packages?

Accepted Answer

Most of our packages cover ground transport, accommodation, sightseeing, and meals as specified. Flights are generally excluded but we can assist you in booking them at the best available fares upon request.

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